Measuring PR Success
PR is notoriously hard to measure, but that doesn't mean you can't track results. Here's how to measure what matters and prove the value of your PR efforts.
The PR Measurement Challenge
PR is harder to measure than paid advertising because:
- Results are often delayed and indirect
- Attribution is complex (many touchpoints)
- Brand value is hard to quantify
- Vanity metrics can be misleading
The solution: track a mix of activity metrics, quality indicators, and business outcomes.
Coverage Metrics
Quantity Metrics
- Number of placements: Total articles published
- Share of voice: Your coverage vs competitors
- Coverage by tier: Tier 1 vs Tier 2 vs Tier 3 publications
Publication Quality Tiers
- Tier 1: TechCrunch, NYT, WSJ, Forbes, major nationals
- Tier 2: Industry publications, respected blogs, regional business press
- Tier 3: Local media, niche blogs, smaller outlets
Reach Metrics
- Potential impressions: Publication's reach/circulation
- Social shares: How widely the article was shared
- Syndication: How many outlets picked up the story
Quality Assessment
Not all coverage is equal. Assess quality by:
Message Inclusion
- Were your key messages included?
- Was your spokesperson quoted?
- Was your company the focus or just mentioned?
Sentiment
- Positive: Favorable framing, endorsement
- Neutral: Factual coverage, no opinion
- Negative: Critical, unfavorable framing
Prominence
- Headline mention vs body mention
- Lead paragraph vs late reference
- Featured image of your product/team
Link Quality
- Did they include a link to your site?
- Is it a dofollow or nofollow link?
- Where does the link go (homepage vs specific page)?
Business Impact Metrics
Website Traffic
- Referral traffic: Visitors from press coverage
- Direct traffic spikes: Around coverage dates
- Branded search: Searches for your company name
Lead Generation
- Sign-ups from coverage sources
- Demo requests mentioning the article
- Inbound sales inquiries
Other Business Signals
- Investor inbound interest
- Recruiting pipeline quality
- Partnership inquiries
- Customer mentions of coverage
SEO Impact
One of the most measurable PR benefits is SEO improvement.
Backlink Acquisition
- Number of new backlinks from coverage
- Domain authority of linking sites
- Anchor text quality
Domain Authority
- Track DA/DR over time (Moz, Ahrefs)
- Compare to competitors
- Correlate with PR campaigns
Branded Search
- Google Search Console brand queries
- Google Trends for your brand name
- Correlation with coverage timing
Setting Up Tracking
Google Analytics for PR
- Set up UTM parameters for trackable links
- Create a "PR" campaign source
- Track referral traffic by publication
- Set up goals for sign-ups/conversions
UTM Parameter Template
PR UTM Structure
?utm_source=[publication]&utm_medium=press&utm_campaign=[campaign-name]
Example: ?utm_source=techcrunch&utm_medium=press&utm_campaign=series-a-announcement
Coverage Monitoring
- Google Alerts: Free, basic monitoring
- Mention: Real-time monitoring ($)
- Muck Rack: Comprehensive tracking ($$$)
Reporting Frameworks
Weekly PR Report
- Coverage secured this week
- Pitches sent / responses received
- Notable wins or challenges
- Next week priorities
Monthly PR Dashboard
Monthly Report Template
- Coverage: X placements (Y Tier 1, Z Tier 2)
- Reach: X potential impressions
- Traffic: X visitors from PR sources
- Backlinks: X new links acquired
- Leads: X attributable sign-ups
- Highlights: Top 3 coverage wins
- Pipeline: Stories in progress
Quarterly Review
- Coverage trends over time
- Share of voice vs competitors
- SEO impact analysis
- Business impact assessment
- Strategy adjustments
Tools for PR Measurement
Free Tools
- Google Alerts — Basic mention monitoring
- Google Analytics — Traffic tracking
- Google Search Console — Search performance
- Social media native analytics
Paid Platforms
- Muck Rack — Comprehensive PR platform
- Cision — Enterprise media monitoring
- Mention — Real-time monitoring
- Ahrefs/Moz — Backlink and SEO tracking
DIY Spreadsheet Approach
For early-stage startups, a well-organized spreadsheet tracking coverage, links, and traffic spikes can be sufficient.